Which policy does Arangara apply for a refund? Our policy regarding withdrawal from the order placed on our online boutique is simple: every purchase on shop.arangara.com is covered by our 100% satisfaction guarantee or 100% refunded. If the product is not to your liking you can return it within 30 days from the date of purchase
Every purchase on shop.arangara.com is covered by our guarantee. If the product is not to your liking you can return it within 30 days from the date of purchase, obtaining a full refund and without giving any explanation. We proceed to the full refund of the amount paid, just follow the instructions to take advantage of our service "EASY RETURN"
We are sure of our product. To the point of guaranteeing the total refund if the product does not meet your expectations.
Although offered as a company beyond the rights that the consumer has by law, Arangara reserves the right not to proceed with reimbursement in case of fraudulent intentions. A successful return is meant when all returned products arrive at their destination accompanied by the correctly completed withdrawal form. The refund will be made within 30 days from the date of receipt of the goods. We will reimburse the expense using the same payment method used in the original purchase transaction, unless a different method is expressly agreed upon. Additional costs will not be applied to the customer. Our company has the right to refuse the refund until it has received the goods.
Download the withdrawal form italian language.
Arangara offers the "100% Satisfaction or 100% refunded" guarantee because we believe in the quality of our products. Only for some special products the guarantee of the right to be reimbursed is that provided for by law. In the following table you will find a list of products and motivations:
|Nerolissia - Gommage Body||Standards of law||Nerolissia is a natural product, very delicate and for true connoisseurs. Produced in limited series, it requires a deep knowledge of how to use it|
|Solar||Standards of law||The methods of use and the purpose of the product make it immediately testable proving the results in terms of protection and quality of the tanning|